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How To Order



How To Order With Kerr's:

1. First you need to pick your products! You can browse our top suggested products on this website, or by clicking the Product Search button at the top which will take you to our promotional product database. If you can't find what you're looking for online, give us a call, we do lots of custom and unique jobs!

Once you decide on the product you like, you can visit our Vancouver location or give one of our sales consultants a call or email. They'll be happy to assist you with exploring customization options to make your products unique. They will also be able to help you through the ordering process.

2. After the products are chosen we need you to provide us with the graphics and customization information. If you want a logo or image on your products we require *Vector images only* ( .pdf / .eps / .ai ) because they don't lose clarity when expanded or modified. However in some cases a high resolution .jpeg or .png file can be digitized for a fee. To learn more about file types click here

3. We will then do necessary modifcations and create an Art Mock-up to send to you for approval. (For simple engravings, on a medal for example, this mockup/approval is often by-passed if the engraving info is typed and given to us)

4. You then need to Review the Art Mock-up very carefully for spelling, layout, and any errors or changes that should be made. Once approved we will start production as soon as possible.

5. We will then produce your products, which on average take between 2 weeks for engraving jobs and up to 4 weeks for more complex custom medals or promotional items. If you require them sooner, it may be possible to put the order on rush for an additional fee.

6. All that's left is for you to come in to pick up and pay for your products! Or we can arrange for shipment to your location if you prefer. We accept Cash, Credit, and Debit


 Click to Request A Quote Now


Product Customization Types:

Clothing - The most common options for clothing is standard Screen Printing or Embroidery. However, depending on the fabric, direct laser, heat transfer, raised silicone heat transfer, embossing, or debossing can be done.

Trophies, Plaques & Medals - Standard Engraving will be done on most trophy plates and the reverse side of medals. This is charged on a per plate/piece basis, or per letter for larger plates.

Colour sublimation may also be done on a Gold, Silver or White aluminum plate; A nice addition that gives you the ability to have a coloured logo on your plaque. This method is also used for name badges.

Glass - Sandblasting is the most common method because the clarity and detail is higher than laser engraving. We charge a small setup fee and then a per piece fee. Logo's, images, and text can all be incorporated.

Promotional Products - Because the material, size and shape all very drastically it is best to talk to one of our sales consultants. Methods of customization are laser engraving, screen printing, sublimation, embroidery, heat transfer, embossing, and debossing. Costs will vary. *Ask about quantity discounts when purchasing*


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